Case Study: Monterey Jack’s reduces labour costs with ICRTouch

Monterey Jack’s cuts labour costs 8% in 2 weeks with ICRTouch

Monterey Jack’s, an award-winning American-themed restaurant chain in Scotland, faced significant labour costs during its expansion. To streamline operations and mitigate these costs, they reached out to ICRTouch partner Select Epos for an intuitive EPoS solution.

ICRTouch implemented a comprehensive ecosystem including SelfService kiosks, PocketTouch, and TouchKitchen to automate ordering and empower staff. This resulted in an 8% reduction in labour costs within two weeks, less food waste, and a significantly improved customer experience, providing diverse revenue streams and enhanced efficiency for Monterey Jack’s.

Monterey Jack’s