Case Study: Jersey Hospice Care streamlines retail operations with ICRTouch EPoS solutions

Jersey Hospice Care streamlines retail operations for 30+ volunteers with ICRTouch

Jersey Hospice Care, a charitable organization, required an updated electronic point of sale (EPoS) system to replace its labor-intensive handwritten processes across its two retail shops. Their challenge was to streamline operations, gain better control over stock and pricing for donated goods, and access detailed sales reports. They chose ICRTouch, implemented by Checkout Jersey, for a solution using the TouchPoint and TouchOffice Web systems.

The ICRTouch solution included four TouchPoint tills with integrated SagePay card terminals and the TouchOffice Web cloud management software. This provided fast, accurate transactions and digital reporting, drastically reducing the end-of-day cashing up time. The system was easily adopted by over 30 volunteer staff. ICRTouch's implementation gave the charity valuable insights into sales trends and laid the groundwork for future barcoding of their entire stock range to further improve efficiency.

Jersey Hospice Care