Case Study: Great Northern Group improves venue operations with ICRTouch EPoS software

Great Northern Group upgrades 33 terminals with ICRTouch

Great Northern Group, a Nottingham-based pub company with 11 diverse venues, faced the challenge of finding a technology partner that could support their growth and offer a fully integrated EPoS solution. They needed reliable software, cloud-based reporting, stock control, and integrations with platforms like Xero and Como Loyalty. They partnered with vendor ICRTouch, via their authorised partner Epos Ready, to implement the TouchPoint software suite.

ICRTouch provided a solution that allowed the company to reuse most of their existing hardware while upgrading their software for longevity. The implementation included TouchPoint, TouchOffice Web, TouchTakeaway, and full integration with Como Loyalty. The new system enabled more efficient operations, allowed managers to focus on front-of-house duties, and introduced beneficial clocking-in functionality for staff. ICRTouch's solution provided Great Northern Group with the reliable support and integrated tools needed to streamline their business.

Great Northern Group