Case Study: Denbies Wine Estate boosts hospitality efficiency with ICRTouch EPoS

Denbies Wine Estate cuts queuing times and boosts sales with ICRTouch

Denbies Wine Estate, a major UK vineyard and hospitality venue, faced challenges with an outdated and unreliable EPoS system that limited functionality and caused frequent errors. They needed a modern solution from ICRTouch to handle both fast self-service transactions and full restaurant operations to increase sales and maintain service.

ICRTouch implemented its TouchPoint EPoS software on new VEPoS 660 hardware, combined with TouchOffice Web for data analysis. The new ICRTouch system was faster and more intuitive, reducing customer queuing and waiting times, which drove up sales and improved efficiency. The solution provided a strong return on investment and gave the estate valuable sales data to inform better business decisions.

Denbies Wine Estate