Case Study: Crocodiles of the World saves time and reduces queues with ICRTouch EPoS software

Crocodiles of the World saves 40 hours per month with ICRTouch

Crocodiles of the World, the UK's only crocodile zoo and conservation charity, faced a challenge in efficiently processing Gift Aid donations on entry tickets, a manual process that was time-consuming and caused customer queues. They also needed a seamless EPoS solution to handle their retail shop and cafe. ICRTouch provided a solution to streamline these operations and maximize their charitable funding.

ICRTouch implemented its TouchPoint EPoS system with an integrated Gift Aid service and TouchOffice Web backoffice. The solution automated the Gift Aid reporting, saved approximately 40 hours per month in staff time, and reduced queuing with fast integrated payments. This resulted in substantial annual savings redirected into the charity and provided management with real-time business insights across all venues.

Crocodiles of the World