Case Study: Cannon Hall Farm streamlines operations with ICRTouch EPoS software

Cannon Hall Farm streamlines stocktakes across 14,000 product lines with ICRTouch

Cannon Hall Farm, a visitor attraction with multiple retail and admissions outlets, faced challenges due to a lack of a centralized reporting system, inefficient manual stocktakes for over 14,000 product lines, and no customer loyalty program. To address these issues, they enlisted ICRTouch and their partner, 1Call4, for a new EPoS solution.

ICRTouch implemented a system using 26 TouchPoint terminals, integrated with their TouchOffice Web and TouchStock software. This provided a central cloud-based management system, handheld devices for rapid stocktaking, and enabled a new customer loyalty program. The solution streamlined operations by allowing remote management of all sales areas, significantly speeding up inventory processes, and introducing promotions to encourage repeat visits.

Cannon Hall Farm