Case Study: Black Sheep Brewery improves multi-site efficiency with ICRTouch

Black Sheep Brewery upgrades 3 site operations in 1 week with ICRTouch

Black Sheep Brewery, a UK-based brewery, sought to improve operational efficiency across its multiple hospitality and retail outlets. They required a unified EPoS solution from ICRTouch that could provide centralized reporting and management oversight for their entire estate.

ICRTouch, implemented by partner YN Payments, upgraded the hardware and software across all sites. The solution utilized TouchPoint for till terminals, ByTable for mobile customer ordering, and TouchOffice Web for centralized management reporting. ICRTouch's implementation resulted in improved efficiency, happier staff, and enhanced customer service, with management gaining a single view of takings, orders, and stock levels from all outlets.

Black Sheep Brewery