Case Study: AFC Bournemouth speeds up stadium service with ICRTouch EPoS Software

AFC Bournemouth cuts payment times to 20 seconds with ICRTouch

AFC Bournemouth, an existing customer of ICRTouch, sought to modernize the cash registers in their hospitality areas and stadium concourse. The challenge was to replace their outdated systems with a modern TouchScreen EPoS solution that could withstand the intense rush of halftime trading while providing speed and comprehensive features.

ICRTouch implemented its TouchPoint EPoS software and TouchOffice Web back office system across numerous EBN touch screen terminals and Samsung tablets. The solution provided an intuitive, easy-to-use interface for staff and robust reliability to handle high demand. The measurable results included significantly faster service, with contactless payments processing in just 20 seconds to reduce queues. ICRTouch's system also provided real-time sales tracking and historical reporting to improve stock management for different match events.

AFC Bournemouth