Case Study: eDrop-Off achieves business growth with iContact

eDrop-Off - Customer Case Study

eDrop-Off, a Chicago-based drop-off laundry and dry-cleaning service founded by Corri McFadden, needed to grow its customer base and maintain revenue in a challenging economy. To better reach and re-engage customers, eDrop-Off partnered with iContact and used iContact’s email marketing and content marketing services.

iContact implemented targeted email campaigns and content-driven communications to re-engage lapsed customers, promote services and offers, and drive repeat bookings. The work produced measurable improvements in customer engagement—higher open and click rates—and increased appointment conversions and retention, demonstrating the impact of iContact’s tools and customer success support.

eDrop-Off

Corri McFadden

Owner