Case Study: US-based Industrial Supply Company achieves automated, accurate compensation modeling and forecasting with Iconixx Sales

Industrial Supply Company Uses Iconixx Sales for Modeling and Forecasting

A U.S.-based industrial supply company that sells maintenance, repair and operating products to government, manufacturing and retail customers worldwide (20,000+ employees; $8.1B revenue in 2011) distributes nearly 100,000 items daily across branches, catalog and web channels. The company needed a way to model multiple compensation plans and rapidly deliver statements for hundreds of payees, but its legacy Excel-based process—thousands of products and hundreds of thousands of transactions—was slow, inflexible and error-prone.

The company adopted Iconixx Sales as an on-demand ICM solution, building and forecasting five compensation plans, uploading bulk transaction data, automating calculations and emailing statements. The result: improved accuracy and fewer overpayments, 24/7 data access for administrators and users, and administrative time cut from days to hours with measurable time and cost savings.