Case Study: BlueCross BlueShield of Tennessee achieves automated, compliant commission processing with Iconixx

BlueCross BlueShield of Tennessee Selects Iconixx for Flexible and Compliant Sales Compensation Management

BlueCross BlueShield of Tennessee, a large, independent not-for-profit health plan and member of the BlueCross BlueShield Association, faced manual sales compensation processes that led to inaccurate payouts and excessive time spent processing commissions. The organization needed greater agility in compensation plan design to respond to market and competitive changes.

They implemented Iconixx’s enterprise sales performance management solution to automate commission calculations and streamline planning. Iconixx was chosen for its flexibility, processing speed and scalability, and reporting/analytics; results included faster, more efficient commission payouts, stronger modeling/forecasting capabilities, and improved compliance with SOX, GAAP and ASC 606.

Blue Cross Blue Shield of Tennessee

Angie Nunley

Financial Analyst