Case Study: Telmex standardizes network naming and boosts efficiency with iconectiv

Standardizing information for efficient collaboration

Telmex, a leading telecommunications provider in Mexico, faced significant operational challenges due to inconsistent naming conventions for its network locations, facilities, and equipment across multiple systems. This lack of standardization created information silos, hindered collaboration, and led to manual work and errors. To address this, Telmex partnered with vendor iconectiv to implement a scalable solution using their Common Language information services.

iconectiv's solution involved implementing its TruOps Common Language services, including CLLI Codes for location identification, CLFI Codes for network facilities, and CLEI Codes for equipment. This provided Telmex with a single, standardized information infrastructure. The results were highly positive, yielding a payback within 14 months, a 23% reduction in order fallout, and more efficient operations that enabled new revenue streams like public safety and telemedicine projects.

Telmex

Elizabeth Rodriguez Flores

Common Language Manager