Case Study: EE eliminates revenue share fraud with iconectiv TruNumber Protect

Eliminating revenue share fraud EE

EE, the UK's largest mobile network operator, faced significant financial losses from organized revenue share and roaming fraud. Fraudulent calls to high-risk premium rate and satellite numbers, particularly from international roamers, forced the company to implement severe and disruptive service restrictions. To combat this, EE engaged vendor iconectiv for a solution.

iconectiv’s TruNumber Protect service provided a comprehensive global database of high-risk and unallocated number ranges. This allowed EE to proactively identify and block fraudulent calls at setup. The results were substantial: revenue share fraud was virtually eliminated, the initial investment was paid back in just three months, and the company has saved millions of pounds since the solution's deployment.

EE

Tracey Ebbitt

Fraud Strategy Manager