Case Study: Australian Charities and Not-for-profits Commission delivers a faster, more accessible charity website with Icon Agency

Australian Charities and Not-for-profits Commission upgrades GovCMS for 75,000+ charities with Icon Agency

The Australian Charities and Not-for-profits Commission (ACNC) required a major upgrade to its outdated systems to meet its 'digital by default' mandate. The challenge involved developing a new website on the GovCMS PaaS platform that could integrate with a new Dynamics system to display data for over 75,000 charities and meet WCAG accessibility requirements. Icon Agency was selected for this project due to its expertise in GovCMS and user experience design.

Icon Agency developed a user-centric website on GovCMS, prioritizing a modern design to allow the ACNC's content team to begin work quickly. Their key achievement was seamlessly integrating Dynamics to transfer and display vast amounts of public charity data in near real-time, efficiently managing over 1.2 million content types. The result is a beautifully designed, high-performing website that is fast, accessible, and enables the ACNC to better support the Australian charity sector.

Australian Charities and Not-for-profits Commission