Case Study: City of Issaquah cuts agenda prep time in half with iCompass Meeting Management Solution

City of Issaquah - Customer Case Study

The City of Issaquah, Washington worked with iCompass to address a directive to reduce paper usage while also dealing with a slow, paper-heavy agenda creation process that took three days and involved scattered records, including some on index cards. The city needed a better way to manage meeting materials and records requests, and used iCompass’ Meeting Management Solution to improve the process.

iCompass implemented its Meeting Management Solution, including the FilePro module for records requests, to make agendas easier to build and documents fully searchable. As a result, the City of Issaquah cut agenda prep time in half to 1½ days, reduced paper usage for meetings by 75%, and saved about $12,000 annually in printing costs, while staff spent less time on routine details and more time on content and leadership.

City of Issaquah

Tina Eggers

City Clerk