Case Study: Northern reduces data consumption and improves passenger Wi‑Fi with Icomera’s IcoShape

Northern cuts data consumption by 20% with Icomera

Northern, a UK rail operator, faced a significant increase in data usage and costs from its passenger Wi-Fi service, which was mandated and used by over half a million monthly users. To mitigate this challenge and improve service quality, the company turned to vendor Icomera for its IcoShape data traffic management solution.

Icomera implemented IcoShape, which allowed Northern to monitor, analyze, and manage its data traffic by prioritizing critical operational systems and throttling less important services. This solution provided a 10x return on investment and achieved an average 20% reduction in data consumption, all while improving the reliability and overall passenger experience of the onboard Wi-Fi.

Northern