Case Study: Graham Packaging improves SAP global rollouts and executive reporting with ICM America

Graham Packaging rolls out SAP in 5 months with ICM America

Graham Packaging, a global producer of custom blow-molded plastic containers, faced significant challenges after a problematic SAP implementation by another consulting firm. Operational errors, delays, and design flaws were hindering productivity and complicating a planned global rollout to their European sites. They turned to vendor ICM America for expert assistance with their SAP Business Platform to stabilize operations and save the project.

ICM America deployed just two consultants who quickly resolved the immediate post-live issues and successfully managed the complex European rollout, including handling new Euro currency requirements. The solution stabilized operations, educated the internal team, and allowed Graham Packaging to move forward with expansion. As a result, the company gained a reliable partner in ICM America, who later helped improve their business intelligence with a new reporting tool, leading to more efficient data analysis and giving executives instant access to key performance metrics.

Graham Packaging