ICM America
5 Case Studies
A ICM America Case Study
B.Braun Medical USA Inc, a major healthcare provider with 38,000 employees, faced a complex challenge requiring the relocation of its SAP hardware from Kentucky to a data center in Germany. This involved an upgrade of its AIX operating system and a difficult database migration from an older Informix version to the latest Oracle release, which could not be done directly. They chose ICM America as their solution partner for this upgrade and migration project.
ICM America implemented a four-step approach to upgrade the SAP release, migrate the database from Informix to Oracle, and handle the physical unload and reload of the system in Germany. They resolved significant issues, including adapting programs to handle an oversized database and managing delays in development kits. Despite these unforeseen complexities, ICM America completed the project in a reasonable timeframe and honored their fixed-price agreement. The customer's SAP Director praised ICM America's expertise, flexibility, and support, highly recommending their services and engaging them for future opportunities.