Case Study: P&S Frozen Foods achieves 88% faster audits with Icicle Technologies

How P&S Frozen Foods Reduced Audit Time by 88% Via Automated Traceability

P&S Frozen Foods, a family-owned frozen food manufacturer in Kelowna, British Columbia, needed a better way to manage food safety, traceability, and regulatory documentation as it grew and prepared for stricter audits. With paper-based processes, spreadsheets, and daily time spent with inspectors, the company struggled with inefficient lot tracking, recordkeeping, and the ability to meet SQF and CFIA requirements.

Icicle Technologies provided Icicle food production software to digitize HACCP plans, inventory management, purchase orders, receiving, and traceability workflows in a cloud-based system. The result was a much more efficient operation: daily CFIA inspection time dropped from about 90 minutes to 10 minutes, an 88% reduction, and P&S Frozen Foods passed SQF certification while saving hours of administrative work each week and improving audit readiness.

P&S Frozen Foods

Paul Tolnai

Operations Manager