Case Study: XL Axiata achieves enterprise-wide contract visibility and compliance with Icertis Contract Intelligence

XL Axiata Maximizes Contract Visibility and Drives Compliance with Contract Intelligence

XL Axiata, a major mobile telecommunications company in Indonesia, faced poor visibility and inefficiencies across a high volume of sourcing, lease, partnership and sales contracts. Contracting and PO systems were not integrated, creating workflow irregularities from procurement to invoicing and making it hard to manage terms, compliance and supplier relationships.

Using the Icertis Contract Intelligence platform, XL Axiata created a single source of truth by digitizing 200,000 legacy contracts, standardizing 17 templates, and automating critical processes. Integrations with SAP and Coupa reduced contract generation time, improved spend governance, and enabled proactive monitoring of obligations—delivering enterprise-wide visibility, stronger compliance and faster action when issues arise.

XL Axiata

Yudha Dewangga Kusuma

VP Legal, Contract Management