Case Study: Vaillant achieves faster, more visible contract management with Icertis

Vaillant Powers Sustainable Purchasing Operations with Contract Intelligence

Vaillant, a family-owned company with more than 17,000 employees, needed to improve contract management across a large supplier network supporting its heating, cooling, and hot water solutions business. Highly manual processes, fragmented data, and poor visibility into contract obligations and risks created delays, operational inefficiencies, and compliance exposure. Vaillant turned to Icertis and its Contract Intelligence platform to address these challenges.

Icertis helped Vaillant centralize contract data and create a single, integrated contracting system connected to SAP Master Data Hub, DocuSign, Microsoft Word, and Outlook. The company also migrated about 5,000 legacy contracts and documents from 1,500 suppliers onto the platform. As a result, Vaillant gained a single source of truth for purchasing, faster contract execution, better visibility and control over risks, and improved support for profitability through stronger contract management.

Vaillant

Rabea Pohl

Head of Legal Operations & Technology