Case Study: Smurfit Westrock achieves unified contract governance and faster cycle times with Icertis

Smurfit Westrock Unites Contract Management & Governance with Icertis

Smurfit Westrock, a global leader in sustainable paper and packaging solutions, faced the challenge of unifying contract management after merging operations with Smurfit Kappa. Disconnected systems and inconsistent workflows across legal, procurement, and other business units limited visibility, collaboration, and governance, slowing digital transformation. Icertis was selected to help centralize contract lifecycle management.

Icertis implemented its enterprise contract lifecycle management platform to consolidate processes into a single system, with monthly releases, automated e-signature approvals, clause library integration, and real-time dashboards. The result was faster contract cycle times, fewer manual interventions, stronger governance across merged entities, and better reporting and collaboration across legal, procurement, and sales.

Smurfit Westrock

LaTascha Traylor

Director, Digital Product Management