Case Study: Microsoft accelerates contract processing and cloud growth with Icertis Contract Intelligence

Microsoft cuts contract turnaround from 2 hours to 15 minutes with Icertis

Microsoft, a multinational technology corporation, faced challenges in managing the high volume of supplier contracts needed to support its rapid cloud infrastructure expansion. Its manual contract processes resulted in longer turnaround times and increased risk. To address this, Microsoft partnered with vendor Icertis to implement its Icertis Contract Intelligence platform.

The solution centralized and digitized the contract lifecycle, streamlining collaboration and managing over 10,000 contracts. Icertis helped significantly reduce turnaround times; an integration with SAP Ariba cut the time to send contracts for purchase order issuance from two hours to just fifteen minutes. The platform also provided automated summaries and AI-driven insights to streamline decision-making for Microsoft.

Microsoft