Case Study: Gateway Health accelerates procurement and reduces risk with Icertis Contract Intelligence

Gateway Health Deploys Icertis Contract Management in Under 90 Days

Gateway Health Plan, a $1.6B regional health plan serving over 320,000 members, faced a growing compliance and operational challenge: a manual contract system could not handle high volumes of complex agreements with multiple exhibits, provide audit trails to prevent nonstandard clauses, or reliably trigger action on expiring contracts across its healthcare operations.

Icertis Contract Intelligence was deployed remotely in 86 days to provide clause libraries, locked approvals, exhibit tracking, and advanced analytics. The CLM automated audit trails, accelerated vendor onboarding and procurement, increased visibility into contract performance, and reduced risk by preventing nonstandard approvals across Gateway’s operations.

Gateway Health

Frances A. Woodward

Senior Vice President, Chief Legal Officer and Corporate Secretary