Case Study: Fortune 200 Professional Services Company achieves greater financial performance with Icertis Contract Intelligence

Fortune 200 Leader Drives Financial Performance with Contract Intelligence

Fortune 200 Professional Services Company, a multinational IT services and consulting firm with more than 318,000 employees, needed a better way to manage thousands of contracts spread across different teams and processes. The company wanted to understand obligations, pricing terms, and commitments holistically to reduce delivery risk, reputational issues, and financial impact, so it turned to Icertis and its Contract Intelligence platform.

Icertis helped the company establish a contract Center of Excellence and use the Icertis Contract Intelligence (ICI) platform to extract contract data, track KPIs, and standardize contract language. The phased rollout also used AI to identify obligations in legacy contracts, enabling a team of fewer than 50 to manage contracts covering 85% of revenue with more than 90% obligation compliance, while giving executives and stakeholders centralized, actionable data from hundreds of accounts.