Case Study: a leading North American food distribution company gains control of sales contracts with Icertis

Food Distributor Uses Icertis Experience for Salesforce to Gain Control of Sales Contracts

A leading North American food distribution company faced challenges managing its complex sales contracts and incentive programs. Manual processes using spreadsheets made it difficult for the revenue team to analyze profit models, while the legal department struggled with a lengthy, inefficient review process, risking non-compliant agreements. The company turned to vendor Icertis for an enterprise contract management solution.

Icertis implemented its ICM platform, integrated with Salesforce, to automate and streamline contracting. The solution allowed sales reps to self-service contracts directly from their CRM, gave legal deep visibility to manage clauses and redlining, and enabled the revenue office to dynamically analyze contract data for better insights into profitability. Icertis provided the company with enterprise-wide control and visibility over its entire contract lifecycle.