Case Study: Daimler achieves 80% faster deployment and unified supplier management with Icertis ICM

Daimler AG Taps Icertis to Increase Contracting Flexibility and Agility Globally

Daimler AG, a global leader in premium cars and commercial vehicles, faced a fragmented, decades-old sourcing landscape that slowed supplier onboarding and reduced agility across more than 500,000 suppliers. The company needed a modern contract management foundation to accelerate time-to-market and unify procurement processes across business units.

Daimler selected the Icertis Contract Management (ICM) platform and ICM Sourcing app to manage the full contract and sourcing lifecycle. ICM simplified RFP publishing and supplier selection, enabled item-level quote comparisons, automated sourcing requests, and added deviation analytics for legal, with Office 365 integration for easy editing. The solution deployed 80% faster than prior implementations, now manages Daimler’s entire supplier roster, and is already being expanded — including early adoption of ICM AI applications.

Daimler

Stephan Stathel

Product Owner Operations