Case Study: ALPLA achieves 60% lower legal spend with Icertis Generative AI

ALPLA Transforms Legal Operations and Risk Management with Icertis Generative AI

ALPLA, a global packaging leader operating in 47 countries with a small legal team supporting 23,000+ employees and 196 production facilities, was struggling with contract complexity, decentralized processes, inconsistent standards, and unmonitored risk. Reviewing contracts manually in multiple languages was costly and time-consuming, and legal requests were quickly outpacing capacity. ALPLA turned to Icertis and its Contract Intelligence platform with RiskAI to help address these challenges.

Icertis implemented AI-driven contract risk analysis using ALPLA’s playbooks and templates, starting with NDAs and a simple red-yellow-green risk model that non-legal teams could use. The results included a 60% reduction in external legal spend, 99% of licensed users exposed to the GenAI Copilot, and 79% active usage as of February 2025. With Icertis, ALPLA gained 24/7 AI legal support, improved risk visibility, and a more strategic legal function across the enterprise.

ALPLA

Christian Sparl

Chief Legal Counsel