Case Study: Mortgage Solutions, LLC achieves 75% pull-through and 5-day faster closes with ICE Mortgage Technology (Insights)

Mortgage Solutions leaves nothing to chance—and everything to Insights™

Mortgage Solutions, LLC is a St. Charles, Missouri–based mortgage CUSO and wholly owned subsidiary of Vantage Credit Union (part of Members Resource, LLC) that originated $136M in loans in 2020 and delivered 364% year‑over‑year growth. Leadership needed a faster, easier way to pull industry, peer and benchmarking data, check rates, identify growth opportunities and pinpoint operational bottlenecks that were being masked by time-consuming manual web searches and spreadsheets.

By adopting Insights™ by ICE Mortgage Technology™, Mortgage Solutions gained instant access to peer, market and rate data at national, state and county levels and used that visibility to realign workflows rather than add staff. The change saved 30–60 minutes weekly on rate searches, increased pull‑through rates to ~75%, cut average time to close by five days, eliminated month‑end bottlenecks and better aligned resources and marketing to capture growth.

Mortgage Solutions, LLC

Mike Gatrell

President and Chief Executive Officer