Case Study: Mortgage 1st achieves faster, more accurate, scalable pricing with ICE Mortgage Technology’s Encompass Product and Pricing Service (EPPS)

Mortgage 1 gains speed, accuracy and scalability with Encompass Product and Pricing Service

Mortgage 1, a Sterling Heights, MI mortgage lender, needed to scale pricing while letting originators independently get the best products and rates for customers. Until adopting a new solution the firm generated daily manual rate sheets, ran a four-person pricing team, and relied on Secondary to lock loans—an inefficient process that wouldn’t support planned growth or competitive recruiting against larger lenders.

Mortgage 1 implemented Encompass Product and Pricing Service (EPPS) integrated with Encompass, using rule-driven pricing, a virtual program manager and custom programs to automate pricing and holdbacks. The change eliminated manual spreadsheets and emails, enabled loan officers to get immediate pricing without Secondary assistance, reduced errors and FTE costs (repurposing a full-time pricing role), saved time, and allowed rapid scaling to roughly $2.2B annual volume with minimal added pricing staff.

Mortgage 1st

Nicole Nahodil

Mortgage 1