Case Study: Low VA Rates achieves faster, automated warehouse bank submissions with ICE Mortgage Technology

Low VA Rates™ Makes Warehouse Bank Submissions as Simple as “Select, Click and Done"

Low VA Rates, a Lindon, Utah lender that specializes in VA home loans for veterans and active-duty service members, processes about 1,012 warehouse loans per month and manages a $225M capacity. Their challenge was to streamline loan delivery to warehouse banks to make funding faster, more accurate and less manual.

By adopting Encompass Investor Connect™ for Warehouse Lending Services, Low VA Rates replaced a multi-step manual workflow with a “select, click and done” Pipeline View that can send up to 50 loans at once. Setup took a day, funding time fell from 10–15 minutes to about 5 minutes per loan (potentially saving 84–168 hours/month at full adoption), manual prep work and note-shift tasks were reduced or automated, and lender/warehouse bank relationships were strengthened.

Low VA Rates

K.C. Smalley

Vice President