Case Study: LeaderOne Financial achieves 32% loan volume growth, greater efficiency and improved compliance with ICE Mortgage Technology's Encompass

LeaderOne Financial Improves Efficiency and Compliance Management With a Significant Increase in Loan Volume

LeaderOne Financial, an Overland Park, Kansas–based mortgage lender originating about $1B annually, faced rapid growth and mounting regulatory demands. The company’s challenge was to increase efficiency and streamline compliance so it could scale without adding manual work or risking errors.

By consolidating onto the Encompass platform and using custom fields, business rules, pipeline views and standardized templates, LeaderOne automated manual tasks (including auto-denials for loans that didn’t meet credit criteria), archived inactive prospects and enforced required data and documents. The changes drove a 32% increase in production (about $150M/month), reduced touches per loan to ~2.5, produced automatic denials for 12% of applications (44% of total denials) in the first two months, cut monthly suspensions from 12–13 to 7, and raised purchase rates by ~22%, with a smooth TRID rollout.

LeaderOne Financial

Michael Brady

EVP/CIO