ICE Mortgage Technology
92 Case Studies
A ICE Mortgage Technology Case Study
Academy Mortgage Corporation, based in Draper, Utah, is a $8B annual loan originator with 276 branches. The company needed to automate manual HMDA and ECOA workflows—especially HMDA reporting and the generation of Statements of Credit Denial (SOCD) and Notice of Loan Approval (NOLA) letters—to boost efficiency, lower costs, and ensure regulatory compliance.
Using Encompass field triggers, data templates, business rules and SDK tools, the delivery team automated HMDA data defaults and demographic capture, pulled and compared credit/AUS data, and built reporting plus mail‑merge and address‑verification flows for SOCD/NOLA letters. Implemented in under three weeks and recognized with an Ellie Mae award, the changes sharply cut manual effort (e.g., 11,855 SOCDs and 45,098 NOLAs over eight months now require far fewer analyst hours), improved accuracy, reduced FTE needs, and saved about $100,000 annually.
Rusty Hansen
Executive Vice President