Case Study: GSF Mortgage Corporation achieves automated compliance, 20%+ staffing cost reduction and faster closings with ICE Mortgage Technology (Encompass)

GSF Mortgage Corporation Automates Compliance Decisions, Improves Efficiency and Gains Access to Real-time Data with Encompass

GSF Mortgage, a Brookfield, Wisconsin–based direct lender licensed in 24 states, faced inefficiency and compliance risk from a legacy LOS that didn’t integrate with its compliance engine. The company needed to eliminate manual compliance decisions, consolidate multiple vendors into one system of record, and automate workflow to improve speed and service.

By implementing Ellie Mae’s Encompass, GSF created a paperless, single-platform workflow with built-in compliance checks, milestone tracking, integrated pricing and a customizable FinanceFirst preapproval flow. The change delivered real-time production data and better workload visibility, reduced staffing costs by more than 20%, cut 2–3 days from upfront processing and shortened closing/shipping time from 45–60 minutes to about 20 minutes.

GSF Mortgage Corporation

Chad Jampedro

President