Case Study: GoodMortgage.com achieves increased loan volume, improved loan quality and greater efficiency with ICE Mortgage Technology's Encompass

goodmortgage.com Sees Volume, Loan Quality Pick Up with Encompass

goodmortgage.com is an award-winning direct online mortgage lender founded in 1999 that serves 19 states. The company needed a cutting-edge loan origination solution that supported a paperless, efficient workflow and fit its web-based model while addressing compliance requirements and improving loan quality to reduce buyback risk and operating costs.

In 2010 goodmortgage.com implemented Encompass, creating custom forms, business rules, automated lock-comparison tools, eSign and a centralized document repository, plus alerts and field locks to standardize workflows and streamline communication. The result was higher volume and customer satisfaction, faster onboarding, improved loan quality, lower processing time and costs, and reduced operational and compliance risk.

GoodMortgage.com

Keith Leudeman

CEO