Case Study: American Financial Network triples loan volume and cuts doc prep time 50% with ICE Mortgage Technology

American Financial Network Expands Nationally and Triples Its Loan Volumes in Less Than Two Years with Help From Encompass

American Financial Network (Chino Hills, CA), a mortgage lender that reached $1.6B in annual loan volume, launched an aggressive nationwide growth plan but was held back by disparate front‑end and back‑end systems. The lack of a single system created data inaccuracies, low transparency between teams, regulatory maintenance challenges, and high training and administrative overhead—AFN needed a comprehensive mortgage management solution to scale quickly and remain compliant.

AFN implemented Encompass from Ellie Mae as a single system of record, using its compliance, document management, WebCenter and integrations with accounting and business‑intelligence tools. The change created transparency and efficiency, reduced training and admin burdens, cut document preparation time by 50%, and supported rapid expansion: AFN tripled volume to $1.6B (with projections to $2.5B), became licensed in 40 states, and scaled coast‑to‑coast operations with 728 employees.

American Financial Network

Daniel Jacobs

Division President