Case Study: The Roland Center delivers high-acuity community support with iCareManager

The Roland Center saves lives with iCareManager by unifying 9–19 diagnoses and 15–18 medications per person

The Roland Center, an organization supporting individuals with complex intellectual and developmental disabilities, faced significant challenges due to its fragmented systems. Critical health information was scattered across files and spreadsheets, creating operational inefficiencies and high risks for its high-acuity population. This lack of a unified system limited visibility and made it difficult to coordinate care, threatening their mission to keep individuals in community-based settings instead of institutions. They partnered with iCareManager to address this critical need.

iCareManager provided a centralized, real-time service management platform that consolidated all clinical documentation and unified care plans. This solution enabled The Roland Center to aggregate critical health data, coordinate seamlessly across teams, and respond instantly to updates. The results included exponentially increased quality of support, stronger team alignment, and vastly improved operational efficiency. Most importantly, iCareManager empowered the organization to deliver life-sustaining, person-centered care that keeps individuals safely in the community.

The Roland Center