Case Study: Large U.S. Energy Company achieves rapid cloud transformation, tens of millions in productivity savings, and faster service delivery with iboss

Large U.S. utility transforms with cloud strategy and iboss Company realizes significant cost savings and improved productivity while connecting users and apps to the cloud

Large U.S. Energy Company, a utility serving more than 1.5 million customers with 2,000+ employees and 10,000+ miles of power lines, faced a need to modernize operations, enable mobile field workers, and securely provide remote access without the delays and unpredictability of VPNs. After evaluating options, the company selected iboss and its iboss Cloud Platform to support a cloud-first strategy and meet regulatory and operational requirements.

Using the iboss Cloud Platform as part of a full cloud transformation (including Microsoft 365 and moving ERP, HR and supply chain systems to the cloud), iboss enabled secure, VPN-free access for thousands of endpoints, supported scheduling for 700 field workers, and allowed the company to move almost 1,500 employees offsite within 48 hours during COVID-19. The deployment delivered measurable benefits: tens of millions of dollars in productivity and overtime savings, reduced service/upgrade turnaround from 15 to 2 days, continued SSL visibility and policy enforcement, and eliminated the need for large capital office spend.