Case Study: Encinitas Union School District achieves life-saving online mental health protection with iboss

Encinitas Union School District Announces Partnership with iboss To Protect Student Online Mental Health

Encinitas Union School District in California faced a rising wave of student online mental‑health concerns as remote learning increased, with self‑harm indicators often going unnoticed. To address this, the district partnered with iboss and deployed iboss’s Security Service Edge (SSE) with granular self‑harm monitoring and high‑risk alerting to identify potentially harmful online behaviors and direct students to preventative resources.

iboss’s calibrated SSE gave district IT and student‑support teams real‑time high‑risk alerts that enabled rapid intervention, resulting in multiple life‑saving responses—for example, an 11 p.m. alert led a staff member to perform a welfare check and another alert prevented a student from reaching a nearby cliff. The district later integrated iboss with Gaggle for 24/7 review of false positives and streamlined incident handling, improving response speed and reducing monitoring liability.

Encinitas Union School District

Vivek H. Murthy

Surgeon General