Case Study: Lending Services Providing Company achieves 90% faster turnaround and 400% higher staff productivity with ibml Intelligent Capture

Lending Services Provider Reduces Turnaround Time by 90 Percent and Achieves 400 Percent Increase in Staff Productivity with Intelligent Capture

Lending Services Providing Company, a leading provider of technology and business services to mortgage lenders and servicers, needed to speed up loan review and boarding while reducing manual work and compliance risk. Its legacy desktop-scanner process was slow, labor-intensive, and unable to automatically identify documents or upload data, creating bottlenecks in handling 500 to 700 loan packages per day.

To solve this, Lending Services Providing Company implemented an intelligent capture solution from ibml, using two high-speed ImageTrac scanners and ibml’s Capture Suite software. The system automatically reads barcodes, identifies recordable documents, prints certified copies, and uploads images and data to internal and client systems, cutting turnaround time by 90 percent and increasing staff productivity by 400 percent.