Case Study: Illinois National Bank reduces costs and boosts lockbox competitiveness with ibml scanning and document capture

Illinois National Bank reduces scanning costs and grows full-page volume with ibml

Illinois National Bank, an 11-branch institution, faced a challenge in its lockbox processing operations. Its old mail extraction and scanning workstations were inefficient and could not handle the volume of documents, especially when pre-sorting was required for customers. This inefficiency threatened the bank's ability to compete with larger financial institutions and support new business growth. The bank turned to vendor ibml for a solution, implementing its ImageTrac scanners and Capture Suite software.

The ibml solution allowed the bank to pre-stage work before scanning, making the process significantly more efficient and cost-effective. This enabled Illinois National Bank to reduce its full-page scanning costs, process higher volumes, and win new business in lucrative markets like healthcare and government. The ibml solution provided a competitive advantage, putting the bank on equal footing with much larger institutions and contributing directly to its growth and success.

Illinois National Bank