Case Study: Illinois National Bank achieves lower scanning costs and a competitive edge with ibml scanning and document capture

Illinois National Bank - Customer Case Study

Illinois National Bank, an 11-branch bank in Springfield, Illinois, needed a better way to handle growing lockbox volumes and complex pre-sorting rules that were slowing down its old mail extraction and scanning workstations. The bank turned to ibml for a scanning and document capture solution, using ImageTrac high-speed scanners and Capture Suite software to improve productivity and support full-page scanning.

ibml implemented a solution that let Illinois National Bank stage work before scanning, streamline sorting, and integrate images and data into back-end systems. The results were immediate: the bank lowered full-page scanning costs, improved turnaround time, and expanded into new healthcare and government business. Illinois National Bank also grew scanning and data capture revenue, added more ImageTrac scanners as volume increased, and gained a stronger competitive position against much larger banks.

Illinois National Bank

Brian Payne

Senior Vice President of Operations