Case Study: GLINTT achieves high-speed, reliable bank document processing with ibml ImageTrac

ibml ImageTrac the logical choice for Portuguese BPO provider GLINTT and its banking solutions

The Portuguese IT services provider Glintt faced the challenge of processing a high volume of documents for a large banking client, requiring a scanning solution that was fast, accurate, and highly reliable to handle between 6 and 7 million documents per month. To expand its BPO offering, Glintt needed a scalable technology that could seamlessly integrate with its software and process a wide variety of document types without interruption.

ibml implemented its ImageTrac scanners and SoftTrac software, which provided the necessary speed and sophisticated in-line processing tools like OCR and barcode reading. The solution, consisting of three scanners, has operated without stoppages or errors since installation, allowing Glintt to comfortably meet its service level agreements. The ibml technology's robustness and ease of use have been central to the bank's satisfaction and are viewed by Glintt as a trusted platform for future business expansion.

Glintt

Eduardo Oliveira

BPO’s Director of Operations