Case Study: DATAMARK achieves faster, lower-cost document scanning with ibml ImageTrac 6400

DATAMARK cuts scanning labor by 50% with ibml

Datamark, Inc., a business process outsourcing provider, faced challenges with its aging and unreliable legacy scanning equipment used to process millions of documents monthly for a large financial services client. The technical issues and lack of long-term support for the old scanners prompted the search for a new solution. Vendor ibml provided its ImageTrac 6400 image and data capture solution and Capture Suite software to meet the client's demanding requirements.

The ibml solution significantly improved Datamark's operations, reducing labor requirements by over 50% by cutting full-time staff from 18 to 8. It delivered faster throughput, better image quality, and a 100% improvement in barcode recognition. Additional savings came from reusing patch codes, which nearly paid for the scanner itself. ibml enabled Datamark to achieve payback on its investment in just 18 months, and the company was so impressed it plans to purchase another unit.

Datamark, Inc