Case Study: TIM AG achieves 50% faster onboarding and improved productivity with IBM Blueworks Live

Unlocking new levels of employee productivity with collaborative process management

TIM AG, a rapidly growing data center distributor in the German-speaking region, needed to standardize processes and make onboarding faster as its business expanded. The company also wanted a more collaborative way for employees to capture and improve workflows, and chose IBM Blueworks Live to support its process management goals.

IBM implemented IBM Blueworks Live as a cloud-based, user-friendly platform that centralized process documentation, enabled collaborative improvements, and standardized workflows across departments. The results included 50% less time required to onboard new staff, higher productivity and efficiency, and a stronger foundation for continuous improvement and future growth for TIM AG.

TIM AG

Christian Franzen

Team Leader Sales Backoffice and Process Management