Case Study: TIME dotCom achieves faster, more efficient network automation with IBM

TIME dotCom - Customer Case Study

TIME dotCom, a Malaysian regional hyperscale communications service provider serving ASEAN, needed to improve network flexibility, speed, and consistency as demand for cloud, data center, and connectivity services kept rising. The company also wanted to streamline customer onboarding and better support both virtualized and physical network setups using IBM technology.

IBM, working with Business Partner Persistent Systems, implemented IBM Cloud Pak for Network Automation to deliver end-to-end service orchestration and automated lifecycle management. The solution enabled self-service activation, dynamic service chaining, and closed-loop operations with auto-healing and auto-scaling, helping TIME deploy services with about 80% less effort and reduce manual work for operations at scale by roughly 20x.

TIME dotCom

Ang Thing Jiun

Chief Technology Officer