Case Study: Acubiz achieves 5-minute mobile expense claims and automated processing with IBM Domino

Taking The Pain Out Of Expense Claims With Convenient Mobile Apps

Acubiz, a Denmark‑based provider of cloud expense management serving over 110,000 users, faced the common challenge of time‑consuming, paper‑based expense reporting—employees and finance teams spent an hour or more per claim entering receipts and spreadsheet data. To modernize its service, Acubiz built its Acubiz Expense Management System (EMS) on IBM Domino and introduced the Acubiz Capture smartphone app so users could snap and submit receipt photos directly to the cloud.

Using IBM Domino as the foundation, Acubiz digitized and automated workflows, enabled automatic import of card transactions and integrated expense data into payroll and accounting. The IBM‑powered solution cut average claim processing from roughly an hour to about five minutes, scaled the user base from 40,000 to over 110,000, processes some 25 million transactions a year, and made card transactions visible within 24 hours—freeing staff from manual entry and unlocking faster, more insightful spend analytics.

Acubiz

Anders Holm Petersen

Business Development