Case Study: Daifuku revitalizes global communications with IBM social business software

Social business environment revitalizes global enterprise's communications

Daifuku Co., Ltd, a global industrial materials handling company, needed to revitalize its outdated internal communications to drive international sales and innovation. Its reliance on inefficient email and disparate systems across its global affiliates hindered collaboration and slowed business processes.

IBM implemented a social business environment using IBM Notes, Domino, Connections, and Sametime software. This solution provided mobile access, easy-to-use social tools, and immediate communication features. As a result, Daifuku expects to accelerate business processes, improve staff productivity, and foster better team spirit across its global workforce.

Daifuku Co., Ltd

Kazuhisa Chiba

Manager of IT Planning