Case Study: a large state agency reduces administrative demands by 80% with IBM identity management

Reduces administrative demands by 80 percent with IBM ID Management system

A large state agency, tasked with managing access for over 5,500 employees and 5,000 external partner organizations to hundreds of systems, faced a complex "Wild West of IT" security environment. Their challenge was to secure these systems while reducing the immense administrative burden of manually provisioning user access, a process that could take weeks.

IBM implemented an identity management system using several of its software solutions, including IBM Security Access Manager for Web and IBM Security Identity Manager. This automated platform streamlined user-provisioning and de-provisioning, centralizing requests through a single portal. As a result, IBM helped the agency reduce administrative time demands by 80 percent and cut the time to provision new employees from weeks down to hours, while significantly improving application security.