Case Study: United Foods achieves faster, more efficient workflows with IBM Cloud Pak for Business Automation

Perfecting the recipe for fast, efficient business processes

United Foods, a major food producer in the United Arab Emirates, was struggling with manual, time-consuming workflows across HR, finance, reporting, audits, and approvals as it expanded and faced market disruption. Working with IBM and its partner TECH HUB, the company looked for a way to improve efficiency, gain better visibility, and keep pace with growth using IBM Cloud Pak for Business Automation alongside SAP ERP.

IBM implemented IBM Cloud Pak for Business Automation to digitize and automate more than 35 workflows, including credit approvals, purchase orders, KPI reporting, and audit processes. As a result, United Foods eliminated bottlenecks, sped up daily operations, improved mobile approvals, and gained faster access to audit and performance data, saving significant time and effort across the business.

United Foods

Mamdouh Ahmed Nada

IT Head